Frequently asked questions

Training

How to download the Indoor Training Session Fit file to my device?


Please follow the instrections below: (Please note the zip file will include a snapshots of the instructions) 1. You will receive a Zip file to your email 2. Download the Zip file to your desktop 3. Unzip the file 4. Move the Fit file to your desktop 5. Connect your device to your computer 6. Go to PC open and find your device 7. Select your device 8. Select and open the device file 9. Select open the Workout file 10. On your desktop Drag and drop the session file from your desktop to the workout file on your device 11. Check by name the FiT in the workout file 12. Close all windows and disconnect your device 13. Power-up your device and go to workout on home page 14. Opne workout and look for Training session by name




What if the parts I want are out of stock?


We will do our best to keep out website updated with ONLY parts that are in stock. If we see an order with a part on it that is out of stock, we will quickly notify the customer and a decision will be made then.





Bike Rental

Can I rent a bike?


Yes




What Type of bikes do you rent?


Road bikes (Racing) Mountain bikes (MTB)




Can I rent helmet?


Yes




Can I rent pedals?


Yes




What type of pedals do you do?


Look Keo (road) SPD-SL (road) SPD (MTB) Flat Pedals




Can I rent Garmin mount?


Yes





Delivery & Pick up

Do you provide with delivery and pickup service?


Yes




Can you deliver to my location?


Yes




Can you pick up from my location?


Yes




Is delivery & pick up serivce optional?


Yes




Can I collect my bike from Ramo Pro Cycling shop?


Yes




Can I drop my bike at Ramo Pro Cycling shop?


Yes





Tours

Do you provide guided tours?


Yes




What sort of tours?


Sightseeing tours




What time the tours usually start?


07:00




Are the tours on daily bases?


No




What is the schedule of the weekly tours?


Tuesday Friday Saturday Sunday




Do you provide with stops during the tour?


Yes




Are all tours cost includs bikes?


No




How long the average tour will take?


4 to 5 hours